New Patient Information
Welcome to Carolina Acute Care & Wellness Center
We are pleased to welcome you to Carolina Acute Care & Wellness Center. As a locally owned and operated medical practice, we are committed to delivering personalized, patient-centered care grounded in clinical excellence and community connection.
Your first visit is an important step in establishing care. With a small amount of preparation, we can ensure your visit is efficient, thorough, and focused on your healthcare needs.
Preparing for Your Visit
To help us provide the most effective care, please bring the following:
- Insurance Card(s)
- Valid Photo Identification
- Current Medication List (including dosages, if available)
- Relevant Medical Records (if applicable)
- A list of your questions or concerns
Copayments and applicable fees are expected at the time of service, in accordance with your insurance plan.
Our Location
Carolina Acute Care & Wellness Center
2601 North Elm Street, Suite A Lumberton, NC 28358
Insurance & Payment Information
We accept a wide range of insurance plans, including:
- Aetna
- Allegiance
- Blue Cross and Blue Shield of North Carolina
- Cigna
- Humana
- Humana Military / TRICARE East
- Medicare
- MedCost
- MultiPlan
- North Carolina State Health Plan
- TRICARE East
- Troy Medicare
- UMR
- UnitedHealthcare
If you do not see your plan listed, please contact our office for verification.
Additional Payment Options
For your convenience, we also offer:
- Self-pay (cash) options
- Healthcare financing through CareCredit
Our staff is available to assist with questions regarding coverage, billing, and payment arrangements.
Our Commitment to You
We strive to provide care that is:
- Efficient and respectful of your time
- Thorough and clinically guided
- Personalized to your individual health needs
We look forward to serving you and partnering in your care.
